The main problem with MySpace is the rubbish user experience
Thursday, July 16, 2009 at 07:38AM
Barely a week goes by without another negative report about the state of MySpace, just this morning I read on Mashable that its popularity in music and entertainment is dropping.
It didn't have to be this way for MySpace, they were the king of social media a couple of years back and always had the user numbers to solve their issues but never have. So much money has been pumped into the site, into the branding and marketing but The Main Problem With MySpace Is The Rubbish User Experience.
I wonder if MySpace actually has any senior employees who understand the value of a good user journey or they have just invested in senior executives who care only about branding, branding and more branding.
Because it created no differentiation between a profile for general users and brands it suffered from the social condition of 'I am going to add everyone I can so I can have a big friends list'. Once it started copying Facebook features (badly) it just became an ugly mess.
Now when logging in:
- None of my friends are online (they on the nicely designed Facebook)
- I get a useless stream of uninteresting posts from people I don't know or care about
- A horrible combination of messy adverts and rubbish widgets
MySpace needs to define what it is because even the band pages are starting to look a little dated. It needs to rebuild the entire user experience into something of value and remove any of the designers/IA's who have any responsibility for the current layout
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